Frequently Asked Questions

Frequently Asked Questions

WellCheck Platform

No, our platform does not require a download and can work on any PC, Mac, tablet or smartphone.

We can send emergency, active shooter, extreme weather, lockdown, traffic and closure alerts to name a few. If you need to communicate it, we can build it.

Yes, we can publish your screeners and alerts in a variety of different languages for your users.

Yes, as long as you have internet access, you can use our technology.

We have a customer support team that is available from 7am-7pm Monday- Friday ET via email, chat or phone. If you need support outside of those hours, we can arrange coverage.

Yes, you can have 24/7 real-time access to your data on our HIPAA compliant platform. You can run your own reports, communicate with your population and access the numbers you need to share with your executive team or event hosts.

Yes, we can build screeners that can be customized to your company procedures and protocols. We welcome your creativity and industry knowledge to continue to push the envelope of what our technology can do.

Vaccine Verification & Collection

Employers are required to give two kinds of exemptions to the vaccine mandates: medical and religious. Exemptions for people with certain medical conditions are protected under the Americans With Disabilities Act. Many employers require people to present a doctor’s note to qualify for this exemption. Exemptions for people with sincerely held religious beliefs are protected under Title VII of the Civil Rights Act. So far, no major religion has barred its members from taking the coronavirus vaccine. People with exemptions from being vaccinated still must mask and be tested regularly. 

WellCheck can collect your organization’s exemption requests through our vaccine verification pathway. Administrators can view these exemptions and manage the requests all from their organization’s administrative dashboard.

It is up to employers to determine who qualifies for a religious exemption from getting the vaccine on a case-by-case basis. Typically this involves an inquiry about whether an employee’s stated belief is consistent with their behaviors.

Employers have to provide paid time off for their workers to get vaccinated, up to four hours, as well as paid sick leave for them to recover from side effects. They are required to provide this leave starting Dec. 5.

Booster shots are not currently required under OSHA’s rule, so employers most likely don’t have to provide paid time for workers to get them.

It will be up to employers to determine whether workers can opt out of getting vaccinated by submitting to coronavirus testing. If workers opt to be tested weekly instead of being vaccinated, they must also be masked in the workplace. OSHA does not require employers to pay for or provide tests, given that the vaccine is free and highly effective, but businesses may be required to pay under collective bargaining agreements or local laws. 

WellCheck can collect user receipts through their COVID-19 testing upload pathway. Administrators can view these receipts and manage these submissions all from their organization’s administrative dashboard.

No. Employers have to provide paid time for getting the vaccine and sick leave for recovering from side effects, but they are not required to provide leave for testing.

Unless workers qualify for an exemption, employers have the right to mandate vaccines without a testing option. In fact, labor lawyers said that OSHA has indicated it prefers employers to mandate the vaccine.

Employers are expected to keep documentation of their workers’ vaccination status, such as a copy of their vaccination cards or a signed and dated employee attestation.

Workers who are unable to produce proof of vaccination can instead use a signed and dated document to attest that they are vaccinated and that they lost or cannot produce the standard proof. OSHA’s rule says the attestation should include the following language: “I declare (or certify, verify, or state) that this statement about my vaccination status is true and accurate. I understand that knowingly providing false information regarding my vaccination status on this form may subject me to criminal penalties.”

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