EquiLoop™
The Closed-Loop Referral Platform for Total Health Equity
Track every social need from screening through documented resolution. Connect community members to services, coordinate across partner networks, and prove outcomes to funders — all in one workflow.
Screening alone doesn't improve outcomes
Most organizations can identify social needs. The challenge is what happens next — the coordination, tracking, and follow-up that determines whether people actually get help.
Referrals vanish after the handoff
You send a referral to a partner organization. Then what? There's no system to track whether the individual was contacted, served, or fell through the cracks.
You can count referrals, not completions
Funders want completion rates, time-to-service, and barrier analysis. Most programs can report how many referrals were sent — not how many were resolved.
Follow-up is manual and inconsistent
Care coordinators track referrals in spreadsheets, sticky notes, and memory. When caseloads grow, follow-up drops off and people fall through.
Everything between the screening and the outcome
EquiLoop provides the infrastructure that turns a one-time screening into an ongoing, trackable care coordination workflow.
Digital Enrollment & Consent
Mobile-first, multilingual intake that replaces paper forms. Configurable to any program's eligibility and consent requirements.
SDoH Screening & Needs Assessment
Recurring assessments across food, housing, transportation, behavioral health, utilities, and more — not one-and-done, but part of an ongoing care cycle.
Closed-Loop Referral Tracking
Every referral tracked from initiation through documented resolution. Partners receive, accept, act on, and confirm referrals within a shared system.
Automated Follow-Up & Escalation
Configurable follow-up via SMS and email. Aged referrals trigger escalation alerts at 7, 14, and 30+ days — so nothing ages without visibility.
Dashboards & Reporting
Role-based dashboards for operations, leadership, and funders. Exportable KPI packs on weekly, monthly, and quarterly cadence — audit-ready out of the box.
Same-day resolution: from screening to restored water service
A community member in Western Maryland had their water shut off for over a week, creating immediate health risks. Through EquiLoop, a community health worker identified the issue during a routine SDoH screening. The referral was routed to the Department of Social Services and acted on immediately.
Water service was restored by 1 PM the same day. What once took days of phone calls and coordination happened in hours.
See more impact stories →Turn Referrals Into Documented Outcomes
From screening to resolution, EquiLoop gives your team the infrastructure to coordinate care, track outcomes, and report impact — in days, not months.
