Who We Serve · Public Health

Coordination + Reporting Infrastructure for Public Health Departments

Public health departments are tasked with improving population health outcomes across complex, multi-partner service networks. WellCheck provides the digital infrastructure to coordinate services, track referrals, and demonstrate impact at scale.

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What public health departments need
Population-level SDoH screening and tracking
Cross-agency referral coordination
Grant-compliant outcomes reporting
Real-time dashboards for program visibility
HIPAA-compliant data infrastructure
Equity-focused analytics and reporting
The Reality

The infrastructure gap in public health coordination

Public health departments manage hundreds of referrals across dozens of partner organizations. The challenge isn't identifying needs — it's tracking whether those needs are met.

🔄

Referrals disappear after handoff

Referrals are sent to partner organizations but there's no visibility into whether the individual received services. Follow-up is manual and inconsistent.

📊

Reporting shows volume, not outcomes

Funders and legislators want completion rates, time-to-service, and barrier analysis. Most departments can report how many referrals were sent but not how many were resolved.

👥

Partner networks are disconnected

CBOs, FQHCs, schools, and healthcare systems each maintain their own records. There's no shared infrastructure for coordination or accountability.

💰

Grant compliance is labor-intensive

Pulling data for quarterly reports, annual reviews, and audit requests consumes staff time that should be spent on programs.

🌍

Equity gaps are hard to see

Without demographic-level analytics, departments can't identify which communities are underserved or where referral completion drops off.

🛠️

Systems don't talk to each other

EHRs handle clinical data. Case management tools handle encounters. But the community referral workflow between them has no system at all.

How WellCheck Supports Public Health

The coordination layer between clinical care and community services

WellCheck fills the gap between healthcare systems and community organizations — providing the workflow and reporting infrastructure that turns referrals into completed services.

📱

Population-Level SDoH Screening

Digital, multilingual screening workflows that capture social needs across food, housing, transportation, behavioral health, and more — at the community level, not just per encounter.

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Closed-Loop Referral Tracking

Every referral tracked from creation through documented resolution. Partner organizations receive, act on, and confirm referrals within a shared system.

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Automated Follow-Up + Escalation

Configurable follow-up cadence via SMS and email. Aged referrals trigger escalation alerts at 7, 14, and 30+ days so nothing falls through.

📊

Grant-Ready Dashboards + Exports

Role-based dashboards for program staff, leadership, and funders. Exportable reporting packs on weekly, monthly, and quarterly cadence. Audit-ready.

📈

Equity Analytics

Demographic-level views showing referral completion, service delivery, and barrier patterns by geography, population, and partner — so you can see where equity gaps exist.

🔒

HIPAA-Compliant Infrastructure

256-bit AES encryption, SOC 2 Type II hosting, role-based access controls, audit logging, and BAA-ready. Built for sensitive health data from the ground up.

11,129
Individuals Screened
Single client deployment
92.3%
Referral Completion Rate
Single client deployment
22,274
Services Delivered
Single client deployment
How We Work With Public Health

From discovery to deployed infrastructure

Whether you're launching a new initiative or strengthening reporting on an existing program, the path is the same.

01

Discovery Call

We assess your current workflows, partner network, and reporting requirements. 30 minutes to understand fit and scope.

02

Configure + Deploy

Partner directory, referral workflows, screening tools, and dashboards configured for your program. Pilot in 30 days.

03

Scale + Report

Partner onboarding by 60 days. Full reporting by 90 days. Ongoing support regardless of operating model.

Ready to Close the Loop on Community Health Referrals?

WellCheck helps public health departments turn referrals into completed services and demonstrate measurable outcomes to funders and legislators.

Schedule a Demo → Explore EquiLoop

WellCheck is a public health technology company that builds closed-loop referral infrastructure for community health programs. Our EquiLoop™ platform tracks every need from SDoH screening through documented resolution — giving frontline teams, funders, and program managers the accountability and reporting they need to prove impact.

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