Our Story

We built the infrastructure
community health was missing.

For millions of people, the path to health runs through housing, food, transportation, and community support — not just a clinic. WellCheck builds the infrastructure to connect those dots, track every referral, and make sure help actually arrives.

Where It Started

From emergency alerts to closed-loop referral infrastructure — the road was direct.

Pre‑2020
Origins

Mass communication for communities in crisis.

WellCheck launched as a mass communication platform for schools and organizations facing emergencies — active shooter situations, severe weather events, critical incidents requiring instant, accountable outreach. Via email and SMS, the platform ensured that when something happened, every parent, staff member, and stakeholder knew immediately — and the organization had proof of delivery.

Accountability and real-time communication were the founding principles. Not just sending a message — knowing it landed.

2020–2021
COVID Pivot

A new kind of emergency — and a new layer of complexity.

When COVID-19 hit, county health departments, healthcare organizations, and essential employers came to us with an urgent problem. They needed to screen employees and community members for symptoms, collect and verify vaccination documentation, and deploy back-to-work and back-to-school protocols at scale — immediately.

The accountability infrastructure we’d built for emergency alerts was exactly what public health needed. But with one critical new challenge: coordination had to happen between organizations, not just within them.

Referrals were being made. But follow-through was invisible. Needs were identified, referrals were sent — and the trail went cold.

That gap — between a referral sent and a need actually resolved — became the problem we couldn’t stop thinking about.

2021–Now

We built the infrastructure to close the loop.

What began as COVID symptom screening and vaccination card workflows expanded into a full closed-loop referral platform — because every program we worked with had the same underlying problem. Social needs were being flagged, referrals were being sent, but without infrastructure to track follow-through and confirm resolution, programs couldn’t prove impact or secure continued funding.

EquiLoop™ was built to solve exactly that. Not just a referral — a documented outcome. Not just a workflow — a governed partner network that gets more capable as it grows. The accountability principles we started with in emergency communications became the foundation for community health infrastructure.

Pre‑2020
Emergency mass communication for schools & organizations
2020
COVID partnerships — symptom screening & vaccination workflows
2021
EquiLoop™ launched — closed-loop referral platform
2024
Rural Health Transformation expansion
2026
Workforce Development Academy & national RHTP pursuit
Core Values

How we make every decision.

These aren’t wall posters. They’re the principles that shape how we build, how we engage, and how we measure whether we’re doing our job.

🔄
Follow Through
We close the loop — on referrals, on programs, on partnerships. Starting something isn’t enough. Neither is handing it off. Every commitment we make has a documented resolution.
🤝
Stay In
We don’t deploy and disappear. Our team is present for the life of every program — same people, every quarter — not just through go-live. The relationship starts at launch; it doesn’t end there.
🏗️
Infrastructure Over Heroics
Sustainable programs run on systems, not exceptional effort. We build the infrastructure that lets ordinary teams do extraordinary work consistently — and keeps doing it when key staff turn over.
⚖️
Equity by Design
We build for communities that need it most — rural, underserved, under-resourced — and ensure the tools we build reflect that from the ground up, not as an afterthought bolted on at the end.
📊
Evidence Over Intention
Good intentions don’t close referrals. We measure what matters, build reporting in from the start, and make the data work for the programs we serve — so outcomes are documented, not assumed.
📈
Networks Compound
The right relationships, governed well, make every organization in them more capable over time. We build infrastructure that gets stronger as it grows — creating leverage, not just connections.
Our Clients

Organizations we’re proud to work alongside.

From rural health hubs to AHECs, FQHCs, and community-based organizations — the programs we support are doing the hardest work in public health.

AHEC West
St. Mary’s County Health Department
Choptank Community Health
Harford County Health Department
Allegany County Health Department
Calvert Health
NewYork-Presbyterian
Blue Cross Blue Shield
Coca-Cola Consolidated

Partial client list. Some client relationships are confidential.

Our Team

The people behind the platform.

A small team with deep roots. Operator-focused, outcomes-first, and present for the life of every program we are part of.

Leadership
Chris Nickerson

Chris Nickerson

Chief Executive Officer
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Chris Nickerson is the Chief Executive Officer of WellCheck, a pioneering technology company transforming healthcare and social care coordination through its Closed Loop Referral System (CLRS). Under his leadership, WellCheck has redefined how healthcare providers, Local Health Departments, Federally Qualified Health Centers (FQHCs), and School-Based Health Centers (SBHCs) address Social Determinants of Health (SDOH) by streamlining referral processes, enhancing care coordination, and improving access to critical services.

WellCheck's CLRS technology seamlessly connects a broad network of services, both clinical and nonclinical, enabling healthcare organizations and Community-Based Organizations (CBOs) to efficiently manage referrals while also providing direct self-referral access for community members. By focusing on regulatory compliance, data security, and interoperability, WellCheck has become a trusted partner for organizations seeking scalable, user-friendly SaaS solutions that enhance collaboration and improve health equity.

Chris has spearheaded partnerships with Local Health Departments across the country, playing a key role in advancing wellness assessments, behavioral health initiatives, and healthcare access. His expertise has also led to collaborations with major organizations such as Harley-Davidson, Coca-Cola, New York Presbyterian Hospital, Vroom, ECU Health, Sierra Nevada Brewing, NPR, The Hartford, and BBB. In recognition of its innovative contributions, WellCheck was awarded the "Innovation Award" by the St. Mary's County Health Department in Maryland in April 2022.

Committed to driving technological advancement in healthcare and government enterprise SaaS development, Chris integrates data analytics, artificial intelligence, and machine learning into WellCheck's platforms. His vision is to empower organizations with cutting-edge solutions that improve patient outcomes, enhance governance efficiency, and create a lasting positive impact on public health and community well-being.

Lance Cassell

Lance Cassell

Chief Information Officer
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Lance Cassell is a seasoned technology executive with over 20 years of experience leading innovation across Digital Health, Compliance Technology, Enterprise Software, and Custom Application Development. With a strong foundation in both product strategy and business development, Lance has built a reputation for turning complex challenges into scalable solutions that deliver measurable results.

A technologist at heart and a strategist by trade, he brings a unique blend of technical insight and business acumen. His leadership has helped organizations increase revenue, deepen client retention, and launch impactful digital platforms, particularly in the public health and healthcare technology sectors.

Lance is known for aligning technology with purpose. He leads cross-functional teams to develop forward-thinking products that solve mission-critical problems, improve outcomes, and advance health equity. Whether guiding early-stage innovation or scaling enterprise platforms, his approach is rooted in clarity, collaboration, and a commitment to delivering real-world value.

Tan Lu

Tan Lu

Chief Technology Officer
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As our Chief Technology Officer, Tan Lu brings over twenty years of experience in building enterprise IT solutions, and has led teams to build innovative products in various industries. Tan holds 13 patents, an MS in computer engineering from Carnegie Mellon University, and an MBA from Columbia University.

Jameela Mitchell

Jameela Mitchell

ANP-C, PMHNP-BC · Clinical Advisor
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Jameela Mitchell is a Psychiatric Mental Health Nurse Practitioner who specializes in addiction medicine and psychiatry. She obtained her Bachelor of Science at Coppin State University and then earned her Master of Science in Nursing from Walden University. Mrs. Mitchell later obtained a Post-Master's in Psychiatric Mental Health nursing at Liberty University to help bridge the gap and reduce the stigma associated with mental health disorders. She holds a dual certification with the American Association of Nurse Practitioners and is board certified with the American Nurses Credentialing Center as a PMHNP.

Team
Darlene Mitchell

Darlene Mitchell

Director of Customer Success
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As the Director of Client Success at WellCheck, Ms. Mitchell brings 20 years of customer service and business-to-business sales support experience. Darlene worked for Bloomberg BNA for 10 years, where she was the single point of contact for BNA's largest law firm customers and the Legal Solutions Sales Consultants serving those clients. She has considerable experience with contract review, billing, pricing, web navigation, and problem solving.

Madison Bush

Madison Bush

Account Manager
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Madison Bush, WellCheck Account Manager, joined our team in November 2021. She loves working with her clients, making their lives easier with our technology, and delivering top notch service, support and responsiveness with each. Originally hailing from California, Madison calls Nashville, Tennessee home where she lives with her husband, Daniel, and dog Rex. Madison is a cross fit competitor, and in her free time, is an amazing singer-songwriter.

Maren Eells

Maren Eells

Customer Support Representative
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Maren Eells joined WellCheck as a Customer Support Representative in September 2021. Organized, responsive and friendly, Maren is a team player and always looking for her next project to master. Ms. Eells loves cooking, baking, drawing, and exploring the beauty of Southern Maryland with her dog Bailey.

Jaden Prowinski

Jaden Prowinski

Customer Support Representative
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Jaden Prowinski, Customer Support Representative, began working at WellCheck in June 2020. Ms. Prowinski is from Southern Maryland, and she loves working at WellCheck because she believes she is contributing to a larger purpose, assisting those in need all around the world.

Melissa Carroll

Melissa Carroll

Office Administrator
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Melissa Carroll provides administrative support and oversight of all daily office operations at WellCheck. Prior to accepting her position with WellCheck, Ms. Carroll worked with several trade associations, as Executive Director of the Pennsylvania Association of Mortgage Brokers, Office Administrator at the American Council of Engineering Companies of PA, and Membership Associate at the Pennsylvania Association of School Business Officials.

Sara Madgey

Sara Madgey

Director of Education
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Sara Madgey is an educator and entrepreneur with a passion to help others and solve problems. Ms. Madgey has over ten years of experience teaching at the elementary and middle school levels. She also works with teachers to train them on how to use and integrate new technology into their classrooms. Ms. Madgey started PinPoint Safety with the idea that emergency procedures in school systems could be improved with technology.

Bradford Davis

Bradford Davis

Advisor
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Brad Davis manages the growth and development of our strategic medical provider partnerships throughout the country. The E-VID network aligns forward-thinking medical professionals with adaptive technology developers. These alliances provide clinical insight and ongoing support for the health and safety of the communities we serve.

Company News

What's happening at WellCheck.

See all news →
September 10, 2026

WellCheck joins St. Mary's 360 to expand connected care

The St. Mary's County Health Department was awarded $3,530,907 through the Maryland Rural Health Transformation Program to launch St. Mary's 360: Connected Care Everywhere. WellCheck is a project partner.

Read the announcement →
May 12, 2026

Chris Nickerson joins the AHEC West Board of Directors

WellCheck CEO Chris Nickerson was appointed to the Board of Directors of AHEC West, effective March 1, 2026, supporting rural health and workforce development across western Maryland.

Read the announcement →
January 20, 2026

WellCheck positions its platform for rural health systems pursuing federal funding

A plain-language breakdown of the Rural Health Transformation Program: priorities, funding structure, and what it means for FQHCs, health departments, CBOs, and school-based health centers.

Read the release →
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Built by operators.
For operators.

If you're running a community health program and need infrastructure that stays with you โ€” let's talk about what your program actually needs.

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