Local Health Departments

Your programs already serve the same residents. Your systems do not know that.

Community-Integrated Care Coordination

WIC, immunizations, maternal and child health, behavioral health, harm reduction, environmental health. Each runs its own intake and its own reporting. EquiLoop gives your department one coordinated workflow across them, and gives residents one place to find and request what they need.

Schedule a 30-minute conversation →
Works With What You Have
EquiLoop is program infrastructure, not a replacement for your state systems. If your state operates a referral network, a community information exchange, or a health information exchange, EquiLoop runs your department's own programs alongside it and exchanges data through standard interfaces. You keep the state connection. You gain a workflow your staff control.
One Workflow, Every Program

A resident with three needs should not have to start over three times.

Categorical funding builds categorical systems. A family in WIC, a client in the harm reduction program, and a mother in the home visiting program may all be the same household, tracked three separate ways. EquiLoop is configured around your programs, so intake happens once and coordination happens across them.

🧭

Public service directory

Every program your department offers and every community partner you work with, listed in one place, with eligibility and contact information that program staff maintain themselves.

📱

Intake and self-referral

Configurable intake and consent per program, plus a path for residents to request services directly from any phone browser with no app to download.

📋

Screening and eligibility

Screening instruments and eligibility questions configured to each program's requirements, so a request arrives already qualified rather than routed by guesswork.

🔀

Routing and follow-up

Requests route to the program that owns them with an assigned owner and a due date, and stay open until someone records what happened.

Reporting

Every funder wants a different cut of the same activity.

Categorical grants each carry their own metrics, periods, and formats. When the activity is documented once in a structured workflow, the cuts come out of it rather than being rebuilt in a spreadsheet the week a report is due.

  • Program, funder, and period-specific exports generated from the workflow.
  • Outcomes disaggregated by geography and demographics, with Social Vulnerability Index integration.
  • Referral status, aging, and resolution visible without waiting on a data request.
  • An audit trail that shows who did what and when, for accreditation and monitoring visits.
Closed-Loop Referrals

A referral that leaves the department should not leave your view.

Referrals to community partners are tracked from the moment they are sent through acceptance, service delivery, and documented resolution. Accepted, delivered, declined, or unreachable, with a name and a date attached to every status change.

Follow-up reminders and aged-referral alerts surface the cases that have stalled, so unresolved needs are escalated rather than discovered at the end of a reporting period.

In Production

EquiLoop™ in deployment

93.9%
Closed-loop completion rate
22,682
Individuals screened
45,458
Services delivered
32
Partner organizations engaged
Rural health hub deployment with a multi-partner ecosystem. Includes both clinical and social services referrals.
Across the Community

Your partners are already doing the work. The coordination is the gap.

Food banks, housing agencies, behavioral health providers, faith organizations, schools. Your department already refers to them. What is usually missing is a shared record of what was sent, what was received, and what came of it.

One record of the resident

Duplicate entries across programs are flagged rather than accumulated, so a household is not counted several different ways in several different reports.

One view for the director

Volume, status, and outcomes across every program on the platform, stratified by community, service type, and referral source rather than reported only as totals.

Partners who stay accountable

Receiving organizations acknowledge, update, and close referrals in a shared workflow, so accountability is built into the process rather than chased by phone.

How It Fits

Configured around your department, not the other way around.

Forms, workflows, eligibility rules, dashboards, and the partner directory are all shaped to how your programs actually operate. The platform carries your department's identity throughout, so residents and partners see your brand rather than a vendor's.

EquiLoop is sized for a single department or a regional collaborative. There are no enterprise minimums and no per-seat fees, and it integrates with the systems you already run through standard interfaces.

Platform and Compliance
Full white-label delivery Full data portability and deletion rights U.S.-based data residency HIPAA-compliant BAA-capable 42 CFR Part 2 segmentation for SUD and behavioral health records Operates within a SOC 2 compliance framework AES-256 encryption at rest TLS 1.3 in transit Role-based access controls Audit logging FHIR-ready for exchange with existing systems Mobile-first and offline-capable for field work

Start with one program

Thirty minutes, walked through with your programs on the screen rather than a generic demo. We will show you what intake, routing, and reporting would look like for your department, and what it takes to stand up the first program.

Schedule a conversation →

Find answers here

Hi there! Ask Us a Question We are ready to help

Search